Resources
Our strategy and approach to sustainability
Our ambitions and targets for sustainability are across four central focus areas (the 4Ps) to enable us to create real-world impact on the…
Crawford & Company® Partners with the Generali Group
Crawford & Company (NYSE: CRD-A and CRD-B), the world’s largest publicly listed independent provider of claims management and outsourcing…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the best…
Power and energy
The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will learn…
Crawford Customer Enhancement Services
Built on our years of work developing an approach for customers who require additional support, we have now enhanced this service to offer…
The evolving role of the claims management company
From providing the infrastructure to support greater claims automation through to delivering the breadth of expertise to tackle the most…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your organization It's no…
The cyber challenge
Paul Handy, global head of cyber, looks at the challenges for cyber in a hardening market with reduced capacity, geopolitical challenges…
Soil - The Cinderella science
Sustainable soil management for a healthier planet. In today’s culture of environmental awareness and governance, the subject of soil…
Crawford introduces ‘Zero to Landfill’ soil management policy in the UK
Crawford has announced the introduction of a new soil management policy called ‘Zero to Landfill’ designed to promote sustainable soil…
Exposure to war in Ukraine and the effects of sanctions against
Companies are seeking to address the global ripple of restrictions on imports and exports, supply chain disruption, escalating oil and…