Resources
Industry: Hospitality
Crawford Corporate Client Practice
Crawford’s Corporate Client Practice stands as the ultimate gateway to a comprehensive suite of proactive and specialized solutions,…
The people we serve
At Crawford, we've spent nearly a century handling every type of claim in nearly every part of the world. But what's really…
Claims process “ripe” for tech transformation
The current claims process “is ripe for transformation” with real-time communications and claims triaging two notable areas of…
Social inflation broadening beyond the US
While the impact of social inflation has so far largely been confined to the US, the trend is beginning to pick up elsewhere around…
Future-proofing your tech investments
With an ever-increasing number of insurtech products available, how can organizations ensure they’re choosing the best…
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk…
Our strategy and approach to sustainability
Our ambitions and targets for sustainability are across four central focus areas (the 4Ps) to enable us to create real-world impact…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your…
Crawford establishes Crawford Environmental Consultancy in the UK
Crawford announced the launch of Crawford Environmental Consultancy in the UK. Crawford Environmental Consultancy is a…
Technical update 1: Ukraine
The current war between Russia and Ukraine is generating a number of potential exposures for insurers and their clients across a…