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    Additional countries served by Crawford's global network. Learn more >

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    • Featured Services
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    Global Loss Adjusting Preview Cards 480X270

    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

    Global Service Offering Preview Largecomplexlosses V3 480X270

    Technical expertise and established partnerships to properly assess, collaborate, and resolve even the most complex claims.

    Global Third Party Administration Preview Cards 480X270

    From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

    Global Managed Repair Preview Cards 480X270

    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

    Crawford Catastrophe Services

    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

    Global Service Offering 24 7 Claims Intake Preview 480X270

    Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

    Global Service Offering Accident Health Affinity Preview 480X270

    With the ability to scale and customise to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

    UK services building consultancy preview

    We provide our clients with national building consultancy coverage through our professional, qualified and experienced team of surveyors,…

    Global Service Offering Casualty Liability Preview 480X270

    Flexible casualty claims solutions to meet demanding, ever-evolving global legislation.

    Criminal using stolen credit card to commit fraud

    Crawford provides a counter fraud service that is truly unique in the marketplace from first notification of loss to the court of appeal.

    Customer Enhancement

    Claims are varied in nature, as is every individual’s situation/needs therefore it may be helpful to access additional support in order to…

    Uk Cyber Risk Preview 480X270

    Crawford’s Global Technical Services (GTS) group specialises in responding to and mitigating the damage from cyber-related events.

    Globalservice Offering Data Analytics Preview 480X270

    With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

    Executives gathered around a conference room table

    Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

    Beautiful rural country landscape

    Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution…

    Global Service Offering Forensic Accounting Preview 480X270

    At Crawford & Company, our Global Technical Services group delivers forensic account expertise through its roster of specialised professionals.

    Uk Global Client Preview 480X270

    The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to…

    Uk High Net Worth Preview 480X270

    Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net…

    Crawford Legal Services

    Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally.…

    Uk Motor Preview 480X270

    Fully insourced claims handling services for first and third-party motor claims from first notification of loss to settlement or repudiation.

    Global Preview Recall 360 480X270

    Crawford & Company can help your business plan for, respond to, and mitigate the impact of any product recall. Designed with modular…

    Crawford Property

    Tailored technical property claims solutions, applied with industry-leading expertise.

    Uk Subsidence Preview 480X270

    Crawford offers the only project managed subsidence service delivered by a fully-dedicated UK subsidence team. Over 100 specialist consultants…

    Uk Surveying Preview 480X270

    We offer national coverage of surveying services through a combination of our UK network and a field-based team.

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    Global Insurance Carriers Previewcard

    Optimise your claims processes and delight your customers.

    Global Insurance Brokers Previewcard

    Backed by our innovative array of services, you’ll always be the hero to your clients.

    Global Corporates Previewcard

    Comprehensive solutions for businesses in any industry.

    Global Preview Card Lloyds 480X270

    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

    Uk Agriculture Preview 480X270

    Crawford has the largest UK network of adjusters specialising in agricultural, rural industries and estates claims. Key to our tailored…

    Global Construction Previewcard

    For over 80 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

    Camera man filming a scene in a doctor's office

    The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

    Aerial view of city

    With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

    Global Hospitality Preview Cards 480X270

    Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

    Batteries on a conveyor built in a manufacturing facility

    At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

    Crawford Marine & Transportation

    Crawford’s dedicated, global marine teams are highly trained and can apply industry leading expertise to all areas including simple cargo…

    Solar and wind farm

    The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…

    Ornate columns outside a government building

    Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

    Global industry real estate preview

    Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication…

    Delivery truck unloading at a commercial loading dock

    Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

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    Global Our Story Preview Cards 480X270 V2

    For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

    Global Locations Preview Cards 480X270

    With hundreds of offices and service centres around the world, Crawford is everywhere you need to be.

    Circles filled with human faces scattered across a globe

    Crawford's scale and reputation allow us to build strategic relationships with true experts in their industries and their specific locales,…

    Global leadership previewcard 2 480 X270

    Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

    Expansive roadway near to windmills

    At Crawford, we’re moving in the right direction. More than ever, we are committed to acting sustainably and responsibly by focusing on three…

    Global Preview Careers 480X270 V2

    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for…

    Global Press Preview Cards 480X270

    Discover recent placements, company news and additional Crawford resources.

    Global Contact Us Preview Cards 480X270 V2

    We’re here to help! Team members across the UK are standing by to assist you and your business.

  • Resources
  • Free Consultation

Contact us

We’re here to help! Team members across the UK are standing by to assist you and your business.

Get a free business consultation

If you’d like to better understand how Crawford can add value to your business, our team would be happy to consult with you. Just fill out our request form to get started.

Get started

Submit a claim or assignment

Our 24/7 claims intake team is ready to receive your claims submission. If you’re already a Crawford customer, contact us via any of these methods.

By phone: 0141 229 7500
By email: claimsalert@crawco.co.uk

Help for policyholders

At Crawford, our aim is to relieve you of the worry caused by insurance claims and we commit to keeping you up-to-date on progress. You will be given a contact number by either your insurance company or our adjuster/claims handler who visits you.

We train our people to identify your needs and give you the specific support you need, through what can be a very difficult time. If you feel any personal circumstance could complicate the fair and timely settlement of your claim, we encourage you to talk to your adjuster/claims handler and we will make all reasonable efforts to adapt our processes to help you receive the fair service that you deserve.

Check out the following resources, created exclusively for Crawford UK policyholders.

  • Help for policyholders: flood claims
  • Help for policyholders: fire claims
  • Help for policyholders: storm claims
  • Help for policyholders: escape of water claims
  • Help for policyholders: subsidence claims
  • Help for policyholders: subsidence claims journey
  • Help for policyholders: repair phase claims journey

Your feedback matters

Complaints and compliments are invaluable to us to help us understand where we are doing well and where we need to improve. If something does go wrong, please tell our dedicated Customer Services Team as soon as possible, so we can ensure you get the right attention.

By phone: 0141 229 7015
By email: customer.services@crawco.co.uk

In accordance with FCA complaints handling regulations, we will work with you to correctly record, assign and monitor your complaint through to the conclusion.

In the unlikely event that complaints cannot be satisfactorily resolved in-house, our customer service agents will work with your insurance company and the Financial Ombudsman Service to help direct your complaint through the correct escalation channels.

Of course, we love to hear when we are doing well too! This team also collates our compliments and passes them on to ensure we reward our exceptional people.

Apply for a job

Visit our careers page to learn more about Crawford’s culture and to explore and apply for open positions around the world.

Explore careers

Find us on social media

Engage with Crawford via our social media channels and our blog. Use the links here to explore.

Blog  |  LinkedIn  |  Twitter  |  Facebook  |  YouTube  |  Email

Yes, we still have a mailbox

Looking to contact us the old fashioned way?
Please feel free to reach out by mail.

Crawford & Company Adjusters (UK) Limited
Registered Number: 2908444
Registered Office: The Hallmark Building, 106 Fenchurch Street, London, United Kingdom, EC3M 5JE

Additionally, individuals may communicate with our Board by sending a letter to:

Board of Directors
Crawford & Company
P. O. Box 921936
Norcross, Georgia 30302

Your letter will be shared with all members of our Board and may, at the discretion of the Board, be shared with Company management, unless you request otherwise. Communications that are specifically intended for non-employee directors should be addressed to “Chairman of the Board,” Board of Directors, Crawford & Company at this same address.

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  • Home
  • Services
    • Featured Services
    • Loss Adjusting
    • Major and Complex Loss
    • Third Party Administration
    • Managed Repair
    • Catastrophe Response
    • Additional Services
    • 24/7 Claims Intake
    • Accident and Health
    • Building Consultancy
    • Casualty / Liability
    • Counter Fraud
    • Customer Enhancement
    • Cyber Risk
    • Data and Analytics
    • Directors and Officers Liability
    • Environmental
    • Forensic Accounting
    • Global Client Development
    • High Net Worth
    • Legal Services
    • Motor
    • Product Recall
    • Property
    • Subsidence
    • Surveying
  • Industries
    • Insurance & Risk
    • Carriers
    • Brokers
    • Corporates
    • The Lloyd's Market
    • Other Industries
    • Agriculture
    • Construction
    • Entertainment and Events
    • Finance
    • Hospitality
    • Manufacturing
    • Marine
    • Power and Renewable Energy
    • Public Sector
    • Real Estate
    • Retail and Wholesale
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  • Global Regions
    • United States
    • Canada en fr
    • United Kingdom
    • Australia
    • Asia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Malaysia
      • The Philippines
      • Singapore
      • Taiwan
      • Thailand
      • Additional countries served by Crawford's global network. Learn more >

    • Europe & Middle East
      • Belgium
      • Denmark
      • Finland
      • Germany en de
      • Ireland
      • Italy en it
      • Middle East
      • Netherlands en nl
      • Norway en no
      • Poland en pl
      • Spain en es
      • Sweden en sv
      • Additional countries served by Crawford's global network. Learn more >

    • Latin America
      • Argentina en es pt
      • Brazil en es pt
      • The Caribbean
      • Chile en es
      • Mexico en es pt
      • Panama en es pt
      • Peru en es pt
      • Additional countries served by Crawford's global network. Learn more >

    • Additional countries served by Crawford's global network. Learn more >

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.