Leadership | Crawford & Company | UK

Services
- Featured Services
- Loss Adjusting
- Major and Complex Loss
- Third Party Administration
- Managed Repair
- Catastrophe Response
- Additional Services
- 24/7 Claims Intake
- Accident and Health
- Building Consultancy
- Casualty / Liability
- Counter Fraud
- Customer Enhancement
- Cyber Risk
- Data and Analytics
- Directors and Officers Liability
- Environmental
- Forensic Accounting
- Global Client Development
- High Net Worth
- Legal Services
- Motor
- Product Recall
- Property
- Subsidence
- Surveying
When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

Technical expertise and established partnerships to properly assess, collaborate, and resolve even the most complex claims.

From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

With the ability to scale and customise to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

We provide our clients with national building consultancy coverage through our professional, qualified and experienced team of surveyors,…

Flexible casualty claims solutions to meet demanding, ever-evolving global legislation.

Crawford provides a counter fraud service that is truly unique in the marketplace from first notification of loss to the court of appeal.

Claims are varied in nature, as is every individual’s situation/needs therefore it may be helpful to access additional support in order to…

Crawford’s Global Technical Services (GTS) group specialises in responding to and mitigating the damage from cyber-related events.

With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution…

At Crawford & Company, our Global Technical Services group delivers forensic account expertise through its roster of specialised professionals.

The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to…

Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net…

Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally.…

Fully insourced claims handling services for first and third-party motor claims from first notification of loss to settlement or repudiation.

Crawford & Company can help your business plan for, respond to, and mitigate the impact of any product recall. Designed with modular…

Tailored technical property claims solutions, applied with industry-leading expertise.

Crawford offers the only project managed subsidence service delivered by a fully-dedicated UK subsidence team. Over 100 specialist consultants…

We offer national coverage of surveying services through a combination of our UK network and a field-based team.
Industries
- Insurance & Risk
- Carriers
- Brokers
- Corporates
- The Lloyd's Market
- Other Industries
- Agriculture
- Construction
- Entertainment and Events
- Finance
- Hospitality
- Manufacturing
- Marine
- Power and Renewable Energy
- Public Sector
- Real Estate
- Retail and Wholesale
Optimise your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

Crawford has the largest UK network of adjusters specialising in agricultural, rural industries and estates claims. Key to our tailored…

For over 80 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

Crawford’s dedicated, global marine teams are highly trained and can apply industry leading expertise to all areas including simple cargo…

The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…

Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication…

Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.
Innovation
Expertise
About
For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

With hundreds of offices and service centres around the world, Crawford is everywhere you need to be.

Crawford's scale and reputation allow us to build strategic relationships with true experts in their industries and their specific locales,…

Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

At Crawford, we’re moving in the right direction. More than ever, we are committed to acting sustainably and responsibly by focusing on three…

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for…

Discover recent placements, company news and additional Crawford resources.

We’re here to help! Team members across the UK are standing by to assist you and your business.
Resources
Free Consultation

Executive Leadership Team

Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

Rohit Verma
President & Chief Executive Officer
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Andrew Bart
CEO, International Operations
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Mike Hoberman
President, TPA: Broadspire, North America
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Roberto McQuattie
Global Chief Transformation Officer
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Michelle Montgomery
Chief Marketing Officer
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Tami Stevenson
General Counsel
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W. Bruce Swain, Jr.
Chief Financial Officer
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Larry Thomas
Global President, Platform Solutions
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Pat Van Bakel
President, Loss Adjusting, North America
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Nidhi Verma
Chief People ESG Officer
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Daniel Volk
Chief Information Officer
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UK Leadership

Paul Lofkin, President, UK & Ireland
Wayne Brand, Head of TPA, UK & Ireland
Mollie Brentnall, Head of IT, UK & Ireland
Iain Davison, Head of Legal Services, UK & Ireland
Suzanne Ferguson, Head of Property, UK & Ireland

Alister Jupp, Head of Specialty, UK & Ireland
Debbie Little, Chief Client Officer, UK & Ireland
Scott Murray, Head of Specialist Liability Services, UK & Ireland
Suzie Norman, HR Director, UK & Ireland
Glenn Thornton, Head of Major Loss, UK & Ireland

Additional International Leaders

Jonathan Hubbard, President, Australia
Niels de Kock, President, Europe and Middle East
Paul Lofkin, President, UK and Ireland

Scott Reichelt, President, Asia
Greg Smith, President, Canada
Ken Tolson, Global President, Digital Solutions