Resources
Industry: Insurance Carriers
IMPACT Awards 2024
Crawford recognised the winners of this year's IMPACT Awards with a celebration at the the Hotel du Vin in Birmingham. The event,…
Crawford & Company Academy receives CPD accreditation
Chartered Insurance Institute recognizes Crawford’s commitment to training Crawford is delighted to announce that the UK-based…
The Net Zero $6.47 trillion energy investment
The world’s leading economies are committing to Net Zero 50 targets, albeit at a rate not in line with slowing the warming of the…
Crawford & Company appoints public sector client account director
Crawford announce the appointment of Carl Tatman as client account director, Crawford UK, focusing on the public sector and housing…
Weather Watch - August 2024
August's Weather Watch looks at the subsidence surge risk for 2024 and asks could the recent heatwave combined with four weeks of…
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk…
The FCA Consumer Duty - New Principle 12 Briefing
In July, the Financial Conduct Authority (FCA) announced plans to introduce a new Consumer Duty for the financial services sector…
Contractor Connection RESTORE Conference 2022
Our UK Contractor Connection Conference was held for the first time since the COVID-19 pandemic on 13-14 October at Stadium MK. The…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will…
Crawford Customer Enhancement Services
Built on our years of work developing an approach for customers who require additional support, we have now enhanced this service to…
The evolving role of the claims management company
From providing the infrastructure to support greater claims automation through to delivering the breadth of expertise to tackle the…