Resources
Industry: Insurance brokers
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk transfer, has…
Crawford revamps UK subsidence team
Crawford has today announced the appointment of Afzal Ahmed as director of subsidence operations as part of a revamp of its leadership team…
Crawford Subsidence update - December 2022
Most insurers and others in the market have their own definitions of a subsidence surge “event”, but all are in agreement that a surge…
The FCA Consumer Duty - New Principle 12 Briefing
In July, the Financial Conduct Authority (FCA) announced plans to introduce a new Consumer Duty for the financial services sector designed…
Crawford Financial Lines Services
Our financial lines services are specifically designed to deliver advanced and timely claims resolution, with an unwavering focus on…
Crawford Construction and Engineering
Crawford delivers worldwide expertise in construction and engineering. Our unique combination of experienced and qualified professionals,…
Contractor Connection RESTORE Conference 2022
Our UK Contractor Connection Conference was held for the first time since the COVID-19 pandemic on 13-14 October at Stadium MK. The theme…
Our strategy and approach to sustainability
Our ambitions and targets for sustainability are across four central focus areas (the 4Ps) to enable us to create real-world impact on the…
Crawford & Company® Partners with the Generali Group
Crawford & Company (NYSE: CRD-A and CRD-B), the world’s largest publicly listed independent provider of claims management and outsourcing…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the best…
Power and energy
The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will learn…