Resources
Industry: Transportation
Social inflation broadening beyond the US
While the impact of social inflation has so far largely been confined to the US, the trend is beginning to pick up elsewhere around the…
Future-proofing your tech investments
With an ever-increasing number of insurtech products available, how can organizations ensure they’re choosing the best solutions?…
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk transfer, has…
Our strategy and approach to sustainability
Our ambitions and targets for sustainability are across four central focus areas (the 4Ps) to enable us to create real-world impact on the…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the best…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will learn…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your organization It's no…
Crawford establishes Crawford Environmental Consultancy in the UK
Crawford announced the launch of Crawford Environmental Consultancy in the UK. Crawford Environmental Consultancy is a multi-disciplinary…
Technical update 1: Ukraine
The current war between Russia and Ukraine is generating a number of potential exposures for insurers and their clients across a broad…
Market update: Russia-Ukraine
We are deeply saddened by the war in Ukraine that escalated last week. We hope for the safety ofthe Ukrainian people, all those in harm’s…
Cyber and business interruption
Crawford recognizes the recent exponential growth of cyber-crime; understands the devastating operational damage that can result from a…
Multi-factor Authentication - the cyber seatbelt all companies should use
In today’s world of computers, smartphones and other internet-enabled devices, the metaphorical car crash we all want to avoid is the…