Crawford & Company appoints head of Strategic Client Management
Francine Lagna-Fietta has been as the new head of Client Management for Crawford TPA in the UK and will oversee strategic direction of UK TPA services.
Francine Lagna-Fietta will oversee the strategic direction for Crawford’s TPA client relationships with carriers, brokers and corporates. She will look to reimagine and simplify customer solutions for Crawford TPA, working closely with the UK leadership to create compelling claims outcomes that make the sector the embedded partner of choice. Lagna-Fietta will report to Wayne Brand, head of Crawford TPA in the UK.