TruLook

The right processes for your claims. Anytime. Anywhere.

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Claims handling that adapts to your needs

One size never fits all, but navigating emerging claims handling options can be complex and confusing. New technologies are modernising claims workflows, but implementing these tools can be complex — and risky.

What if there was a single solution that capitalised on new innovations, adapting itself to apply the most efficient option to each particular claim? What if low and mid complexity tasks could be handled in a fraction of the time and at less than half the cost?

TruLook handles all your claims from start to finish, giving each the time and attention it requires. TruLook analyses each claim and dynamically routes it through one of three processes, based on complexity. And, TruLook monitors each claim as it progresses, escalating to higher levels as needed to ensure timely and accurate resolution.

Mobile self-service
On-demand field service
Drones
Quality assurance
Desk adjusting

Reduce costs

Lower overall claims handling costs by up to 30%.

Reduce time-in-process

Process claims in as little as 3.7 days.

Increase customer satisfaction

Faster response and efficient resolution increases policyholder satisfaction.

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Watch and listen as experts guide you through the TruLook’s cutting-edge technology and proven approach.

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See the potential savings

Use the simulator below to visualise the potential savings of cost and time that TruLook can provide. As more claims are routed through non-traditional methods of collection, average time-in-process and average cost-per-claim go down.