Skip to main content
  • Select a Site United Kingdom
    US-Global
    Canada en fr
    United Kingdom
    Australia

    By Country / Region

    • Argentina en es pt
    • Australia
    • Belguim
    • Brazil en pt es
    • Canada en fr
    • The Caribbean
    • Chile en es pt
    • China
    • Denmark
    • Finland
    • Germany en de

     

    • Hong Kong
    • Italy en it
    • Indonesia
    • Japan
    • Malaysia
    • Mexico en es pt
    • Netherlands en nl
    • Norway en no
    • Panama en es pt
    • Peru en es pt

     

    • The Philippines
    • Poland en pl
    • Singapore
    • Spain en es
    • Sweden en sv
    • Taiwan
    • Thailand
    • United Arab Emirates
    • United Kingdom
    • United States

    By Country / Region

    • Argentina en es pt
    • Australia
    • Belguim
    • Brazil en pt es
    • Canada en fr
    • The Caribbean
    • Chile en es pt
    • China
    • Denmark
    • Finland
    • Germany en de
    • Hong Kong
    • Italy en it
    • Indonesia
    • Japan
    • Malaysia

     

    • Mexico en es pt
    • Netherlands en nl
    • Norway en no
    • Panama en es pt
    • Peru en es pt
    • The Philippines
    • Poland en pl
    • Singapore
    • Spain en es
    • Sweden en sv
    • Taiwan
    • Thailand
    • United Arab Emirates
    • United Kingdom
    • United States

    Specialty Sites

    • Broadspire
    • Catastrophe Services
    • Contractor Connection
    • Crawford Blog
    • Crawford GTS
    • Crawford Legal Services
    • Investor Relations
    • WeGoLook
  • Investors
  • Careers
  • Blog
  • Subscribe
  • Client Self-service
    • Crawford EYE
    • MyEye Claims
    • Eye Claims
    • Eye Portal
    • Other Systems
    • Claims Manager
    • e-Claims
    • ePrime
    • Contractor Connection
Crawford & Company logo
  • Services
    • Loss Adjusting
    • Third Party Administration
    • Managed Repair
    • On-Demand Services
    • Catastrophe Response
    Global Loss Adjusting Preview Cards 480X270

    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

    Global Third Party Administration Preview Cards 480X270

    From loss adjusting to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

    Global Managed Repair Preview Cards 480X270

    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

    Globlal Innovations Wegolook 1000X563

    Bringing the gig economy to the enterprise to deliver faster, more cost-effective results.

    Global Catastrophe Services V1 Preview Cards 480X270

    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

    Service Catalogue

    Get details on all of Crawford's services in our easy-to-navigate online catalogue.

    Explore our services

  • Solutions

    Insurance & Risk

    • Carriers
    • Brokers
    • Corporates
    • The Lloyd's Market

    Other Industries

    • Hospitality
    • Construction
    Global Insurance Carriers Previewcard

    Optimise your claims processes and delight your customers.

    Global Insurance Brokers Previewcard

    Backed by our innovative array of services, you’ll always be the hero to your clients.

    Global Corporates Previewcard

    Comprehensive solutions for businesses in any industry.

    Global Preview Card Lloyds 480X270

    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

    Global Hospitality Preview Cards 480X270

    Drive efficiency, build customer satisfaction and protect your brand.

    Global Construction Previewcard

    Specialised expertise for those who build.

  • Innovations
    • Crawford Technologies
    • WeGoLook
    • YouGoLook
    • TruLook
    • Recall 360
    Global Innovation Preview Cards 480X270 V2

    We’re not just embracing change, we’re leading it.

    Global Wegolook Preview Cards 480X270

    Combining technology with an on-demand workforce to help businesses gather and validate information anytime, anywhere.

    Global yougolook preview 1 480x270

    Empowering policyholders to safely submit their own claims data.

    Global Tru Look Preview Cards 480X270 V2

    Claims handling that adapts to your needs.

    Global Preview Recall 360 480X270

    Helping you prepare for and respond to any product recall.

  • About
    • Our Story
    • Our Locations
    • Leadership
    • Investors
    • Global Citizenship
    • Careers
    • Press
    • Contact us
    Global Our Story Preview Cards 480X270 V2

    Learn about Crawford's mission, vision, values, and the over 75 years of history that have made us who we are today.

    Global Locations Preview Cards 480X270

    With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

    Global leadership previewcard 2 480 X270

    Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

    Global Investors Preview Cards 480X270

    Visit Crawford's investor relations website for news and information relevant to our shareholders.

    Global gcr preview 480x270

    We strive to make a positive impact on the communities in which we live and work.

    Global Preview Careers 480X270 V2

    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Won't you join us?

    Global Press Preview Cards 480X270

    Discover recent placements, company news and additional Crawford resources.

    Global Contact Us Preview Cards 480X270 V2

    We’re here to help! Team members around the world are standing by to assist you and your business.

  • Resources
  • Free Consultation

TruLook

The right processes for your claims. Anytime. Anywhere.

Get a free consultation

Claims handling that adapts to your needs

One size never fits all, but navigating emerging claims handling options can be complex and confusing. New technologies are modernising claims workflows, but implementing these tools can be complex — and risky.

What if there was a single solution that capitalised on new innovations, adapting itself to apply the most efficient option to each particular claim? What if low and mid complexity tasks could be handled in a fraction of the time and at less than half the cost?

TruLook handles all your claims from start to finish, giving each the time and attention it requires. TruLook analyses each claim and dynamically routes it through one of three processes, based on complexity. And, TruLook monitors each claim as it progresses, escalating to higher levels as needed to ensure timely and accurate resolution.

Global Homepage Trulook Video 2X
  • Mobile self-service
  • On-demand field service
  • Drones
  • Quality assurance
  • Desk adjusting

Reduce costs

Lower overall claims handling costs by up to 30%.

Reduce time-in-process

Process claims in as little as 3.7 days.

Increase customer satisfaction

Faster response and efficient resolution increases policyholder satisfaction.

Webinar

Watch the demo webinar

Watch and listen as experts guide you through the TruLook’s cutting-edge technology and proven approach.

Watch now

See the potential savings

Use the simulator below to visualise the potential savings of cost and time that TruLook can provide. As more claims are routed through non-traditional methods of collection, average time-in-process and average cost-per-claim go down.

Claims using Traditional field adjusters

Claims using WeGoLook Lookers

Claims using Self-service mobile app

50%Average cost savings

40%Average time savings

This simulator is for demonstration only and is not a guarantee of any actual savings in cost or time.

Find out more about TruLook

Get a free consultation

Related services

Global Wegolook Preview Cards 480X270

WeGoLook

Read more about WeGoLook
Global Loss Adjusting Preview Cards 480X270

Loss Adjusting

Read more about Loss Adjusting
Uk Property Preview 480X270

Property

Read more about Property
Uk Motor Preview 480X270

Motor

Read more about Motor
Global Service Offering Casualty Liability Preview 480X270

Casualty / Liability

Read more about Casualty / Liability
Global Catastrophe Services V1 Preview Cards 480X270

Catastrophe Response

Read more about Catastrophe Response
Global Service Offering 24 7 Claims Intake Preview 480X270

24/7 Claims Intake

Read more about 24/7 Claims Intake

Crawford & Company logo

Services

  • Loss Adjusting
  • Third Party Administration
  • Managed Repair
  • On-Demand Services
  • Catastrophe Response
  • Full Service Catalogue

Solutions

  • For Carriers
  • For Brokers
  • For Corporates
  • For the Lloyd's Market
  • For Hospitality
  • For Construction

About

  • Our Story
  • Our Locations
  • Leadership
  • Global Citizenship
  • Careers
  • Press
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
  • Modern Slavery Statement
  • COVID-19 Risk Assessment
©2022 CRAWFORD & COMPANY. All Rights Reserved.
  • Home
  • Services
    • Loss Adjusting
    • Third Party Administration
    • Managed Repair
    • On-Demand Services
    • Catastrophe Response
    • Full Services Catalog
  • Solutions
    • Insurance & Risk
    • Carriers
    • Brokers
    • Corporates
    • The Lloyd's Market
    • Other Industries
    • Hospitality
    • Construction
  • Innovations
    • Crawford Technologies
    • WeGoLook
    • YouGoLook
    • TruLook
    • Recall 360
  • About
    • Our Story
    • Our Locations
    • Leadership
    • Global Citizenship
    • Careers
    • Press
    • Contact us
  • Resources
  • More from Crawford
  • Investors
  • Careers
  • Blog
  • Subscribe
  • Client Self-service
    • Crawford EYE
    • MyEye Claims
    • Eye Claims
    • Eye Portal
    • Other Systems
    • Claims Manager
    • e-Claims
    • ePrime
    • Contractor Connection

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.