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Welcome to Crawford Global Markets
“Global clients increasingly seek consistency of claims service delivery, a positive local customer experience and central coordination of relationship & programme management, irrespective of geography”
In recent years the pace of globalisation has increased. As insurers, brokers and major corporate multinationals look to develop their market coverage, access international clients and leverage their global competencies, they have also been examining closely how they manage their emerging enterprise-wide claims and risk management strategies across multiple geographies and jurisdictions to best effect.
For many carriers and self-insured entities, the appetite for national business units to administer these complex areas in splendid isolation is disappearing, given the emphatic need for more centralised and robust corporate governance and control. In addition to regulatory and compliance pressures, managing multiple layers of local specialist providers also has significant implications, in terms of cost and management focus, which are now untenable. A more streamlined, rationalisation of the supply chain working with a much smaller number of preferred global providers, who act as trusted "strategic partners," is increasingly necessary.
With the total cost and potential impact of claims having such strategic significance, clients worldwide are looking for a truly coordinated global response to the various, complex claims management challenges they face. Accordingly, Crawford has created Global Markets to provide a more holistic service to global clients. By leveraging Crawford's superior service delivery, market position and international distribution network, Global Markets brings together the global businesses of Crawford and is designed to facilitate a consistent, client-centric approach in all we do; driving a culture of global business awareness and coordinated operational responsiveness.
Global Markets is responsible for managing the global relationship with Crawford's major clients worldwide, and brings together a highly talented team of seasoned professionals in both technical claims disciplines and in business development and client relationship management. Indeed, Crawford is now rolling out a sophisticated Global Key Account Management programme to ensure we place appropriate focus on meeting the complex needs of our global clients.
Global Markets provides a gateway to the wealth of property and casualty claims management services Crawford offers throughout 63 countries worldwide, but recognises that particular niche markets and business lines have specific requirements. These include:
Brief details of these services are provided clicking on each service. For a more detailed discussion about how Crawford can reinforce your brand values, risk philosophy and business strategy, through provision of a local, regional or global claims programme, and deliver tangible financial and service benefits, please contact us on + 44 (0)20 7220 1560 or email marketing@crawco.co.uk.
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